Do you ever wish you could bring in an expert team of psychologists, researchers, trainers and magician-like communicators to diagnose and fix the problems facing your team? Presenting new Plot Twist services from Free Delivery.

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Who needs Plot Twist?

Anyone wanting to get to the bottom of what’s happening within their small business, department or team, and needing a highly skilled, ethical, and empathic team to conduct internal research, discover the relevant information, and communicate it in a constructive way.

Businesses that have reached a growth edge, and need to assess whether their current story and brand identity is sound enough to take them to the next level.

Businesses in need of internal review from an outside perspective to find out the real story behind their challenges – and how to transform those challenges into creative opportunities.

What the process looks like:

  • You book a free consultation

    Set up a time to talk with our team on the phone or in person or just email us to describe your goals and get our initial thoughts on how we could work together. Book that consultation now.

  • We scope it out

    Together we draw up a scope of work and a timeline, and then we get our people on the case.

  • We find out the story

    Free Delivery’s team of master interviewers meet one-on-one with staff, team members, clients or stakeholders in a private, secure setting. We get to the bottom of what’s going on, and report the useful revelations.

  • We help with the fix

    Every great team story has conflicts, challenges, and moments when all seems doomed. Which is when the Plot Twist arrives – the Free Delivery team will design and conduct a workshop or series of workshops with your entire team to fix what’s going wrong.

B. Frayn Masters and Mindy Nettifee were the perfect pair to facilitate our annual off-site meeting. They were brought in at a pivotal time in our company’s growth. With little direction from us, they put together a great presentation that was funny, insightful and led us in the right direction for the day and for the upcoming months. In addition, they gave us invaluable feedback after. Our company is tighter and better positioned because of working with them.Jennifer Giorgi, Thread